Knowledgebase - PHTV Media

Troubleshooting 30 Articles

Issues

Articles

Is a satellite or dish equipment required to use IPTV? Satellite or dish equipment is not necessary to use IPTV. Our servers will connect you to the... Is the content displayed with high quality? IP networks are optimized to use the best connections possible so users can receive high quality... What is the amount of bandwidth used by the IPTV stream? Updated H264 technologies are used for our IPTV streams, giving users the highest quality and... Why Payment Declined? If your payment is declined or failed, you can change other credit card to pay again. Your... Am I able to watch IPTV on several devices simultaneously with a single subscription? Unfortunately, you won’t have the ability to do this. Using a single account for multiple... Auto Renewal Our billing system not auto charge each cycle we will send you a renewal invoice via email 7 days... Can I use the iptv as I live in an apartment? Yes, IPTV is perfect for people who live in an apartment! IPTV works well everywhere with... Can I use this IPTV service anywhere in the world with a specific device? Our IPTV service performs excellently in any country worldwide, whether you are in South Africa... Can i buy the IPTV if i do not come into consideration for satellite service? Yes, you can buy and use IPTV if you do not qualify for a satellite TV service. Since IPTV... Channels are Freezing / Buffering Reset (disconnect power supply for 5 minutes) both the Internet modem/router and the TV... Do you Protect my Privacy? We never disclose the personal information of our clients or supporters to third parties. Do you allow Restreaming? We do not allow re-streaming. Any account found re-streaming will be banned and will not be... Do you have adult channels? Yes we offer over 100 premium adult channels. Do you support Channel Recording? This depends on the app you are running and Device. Android devices running our app are supported. How Do I Watch PHTV IPTV? Once you have purchased and subscribed to PHTV IPTV, a user name and password will be provided to... How Is IPTV Delivered? IPTV is typically delivered and distributed by an IPTV service, which delivers three... How is PHTV Different? PHTV Media is different in a couple ways. Our primary focus is on our customer. Our support is... How soon do I get my Login information? Subscriptions are activated between the hours of 7am-7pm. Please allow 4 hours for logins during... I have an Android Box or Amazon firestick, how can I enjoy your iptv subscription? There are several applications compatible with our IPTV subscription, with any order we will... Is My Internet Fast Enough For Your TV Services? We would recommend at least 10 Mbps download speed with your internet, to our servers, though our... Is VPN required? A VPN is not required to use our service. But we recommend using a VPN for your own privacy. Is Your Service Legal? Streaming is equivalent of listening to the radio or someone handing a DVD to you, watching it,... Refund? Cancel Subscription? Recurring payment? Before asking for a refund, did you try to talk to one of our support? Our support can help you... VAT Charges? Vat is included with all the prices shown on our website. What Do I Need to Buy to Watch PHTV Media IPTV? All you need to buy is the PHTV Media Streaming Service. PHTV will run on any device: Smart... What devices can I use on? Internet Browsers, Mac & Windows PC, Apple iPhone, Android phones and tablets, Fire TV,... What do I need to run Your IPTV Service? All you need is to subscribe for a premium package of your desire. Upon successful online... What if I have Issues? PHTV Media works hard to make sure that everything from purchasing, installing, configuring, and... What internet connection I need? PHTV Media can work even with the slowest broadband internet connection of 5Mbps or above and... What is MAC Address? When talking about IPTV, you’ll quite often hear the word MAC address being used. People... What is the quality of streams? Streams quality is stable & best. The channels quality is FHD, HD or SD. Which payment options are available? We accept the following payment methods: Credit/ Debit card payments.