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Can't Watch I Am Blocked.
Please check whether your account is used on other devices. Please note that 1 subscription can...
Do I have to manually make payment each time to renew my subscription?
We do not auto renew your account by charging your credit card. It is your responsibility to come...
Do you Protect my Privacy?
We never disclose the personal information of our clients or supporters to third parties.
Do you allow Restreaming?
We do not allow re-streaming. Any account found re-streaming will be banned and will not be...
Do you offer trial or test account?
" We offer a low cost 24 hour trial for £3.00
How is PHTV Media Different?
PHTV Media is different in a couple ways. Our primary focus is on our customer. Our support is...
How soon do I get my Login information?
Subscriptions are activated between the hours of 7am-7pm. Please allow up to 4 hours for activation.
I Cancelled My Subscription Can I Still Watch?
You can still watch if you for example paid for 1 month of subscription and cancel it after one...
Is your iptv subscription compatible with all MAG box versions?
Yes our service is compatible with all versions of MAG :250-252-253-255-256-322-323-352-353…etc
What do I need to watch IPTV?
To buy IPTV/Renew, follow the steps below: Go to Register - PHTV Media Show Categories and...
Why am I having buffering problems on some channels?
To begin with, inspect your router or modem and ensure they are plugged in. Restart both before...
How Do I Watch PHTV?
Once you have purchased and subscribed to PHTV a user name and password will be provided to you...
How do I sign up?
You can purchase a subscription through our website at subscription page. Once your subscription...
How is the Picture Quality of your service?
Simply put? The picture quality is Fantastic. We deliver only High Quality HD channels and all...
How much bandwidth will I use?
Live TV Channels:SD = 750Kbps = 329.58 MB / Hour @ 8 Hours per Day = 81.73 GB / MonthHD = 1 Mbps...
Mag box adult content password?
The mag box adult content is protected via a 4 digit pin code or parental control password: 0000...
What if I have Issues?
PHTV Media works hard to make sure that everything from purchasing, installing, configuring, and...
What is your Refund Policy.
Unfortunately, due to the nature of our product we CANNOT ISSUE ANY REFUNDS after a purchase has...
Which payment options are available?
We accept the following payment methods: Credit card/ Debit card payments
Why Payment Declined?
If your payment is declined or failed, you can change other credit card to pay again. Your...
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